TERMS &
CONDITIONS
Definitions
-‘Buyer’, ‘you’, ‘your’ or ‘customer’ means the individual or group purchasing goods or services from Drive A Track Ltd.
-‘Seller’, ‘us’ or ‘we’ means Drive A track Ltd. Registered company number 12326497.
-‘contract’ means the binding between seller and buyer on purchase or deposit of product or service.
Booking and Payment
-All events are subject to availability with a first come first serve basis.
-Failure to pay the deposit or full price where applicable gives the seller the right to cancel the product or service without prior notice.
-We reserve the right to cancel or decline any booking at discretion.
-All payments made through the website must use our third party payment service, Paypal.
-For any on site purchases cash or a valid debit or credit card must be used. American Express is not accepted.
-We reserve all rights to change prices and/or event details and/or products with no prior notice.
Cancellation Policy
-If you wish to cancel your booking 14 days prior to the event an 80% refund will be granted. This is due to the admin fee.
-If you cancel within 14 days of the event a 50% refund will be granted.
-If you cancel 72 hours prior to the event no refund or credit note will be granted.
-A driver name change has no fee.
-After registration there can be no refund or change of details.
-Any credit notes provided need to be used within 12 months of issue.
-Sometimes schedules change causing deviation to the event. All customers will be notified to these deviations as soon as possible.
-No refund shall be granted should the event be cancelled or have a reduced running time due to adverse weather conditions subject to the Lead Instructor. Should the event see cancelations or reduced timings a further event will be created where feasibly possible at an additional cost.
– In the event of a natural or political force majeure the seller reserves the right to delay, post pone or cancel the event with no prior notice.
-In the event of a force majeure Drive A Track reserves the right to not supply a refund.
*A force majeure is an event which is reasonably out of the control of the seller; including but not limited to acts of god, flooding, wild fires, breakdowns, burglaries, death, disease/illness (does not need to be classified via government or private organisation), strikes, industrial disputes.
Privacy Policy
The following statements declare Drive A Track’s internal policies to protecting customer data. No data stored is shared with any third party unless legally bound to do so.
-Upon registration we collect your name, car details, address, email address and telephone number.
-We only use contact details to provide information in regards to upcoming events or products.
-Only when agreeing to terms and conditions will Drive A Track use your email to promote future events. This can be unsubscribed from at any time.
-Upon using our website we collect information from the IP address and browser used.
-All data is securely stored on our private domain and data base.
-All payment information is dealt with via our trusted payment partners.
-We reserve the right to share any data needed to insurance companies, emergency services and circuits in relation to any accident or claim.
-We reserve the right to photograph all events for promotional use.
-All indemnity forms will be stored physically for seven years as legally required.
-Should any payment be taken over the phone all details will be shredded and disposed of after payment.
-At the request of any customer their data may be permanently deleted upon request should it be legally permissible.
-Any customer may request their data stored upon our internal systems.
Event Associated Risks
-The customer acknowledges that participating and/or spectating can be dangerous. With risk of collision. This may result in serious injury or death.
-Understanding the previous statement denotes full acknowledgment of any risks associated with track driving/spectating; Entering a DRIVE A TRACK event is there for voluntary and the customer fully accepts the risk of loss, damage, injury or death.
-We reserve the right to expel or penalise any dangerous driving from the event, subject to the lead instructor.
Circuit Regulations
– You agree to be bound by the track rules and regulations at every event and it is your responsibility to read these documents.
-You must sign the online briefing form before every event.
-It is your responsibility you attend the circuit specific briefing on the day.
-Timing or competitive driving is not permitted and will see penalties administered by the lead instructor. We reserve the right to exclude you from the rest of the event.
-Any damage caused by the customer(s) to circuit property will be paid for in full by the customer(s) involved. The circuit will announce a quote for the damage before filing an invoice.
-You accept that we do not check other vehicles within the event to ensure legality.
-Vehicles that do not meet the minimum requirements or noise criteria will see an immediate exclusion from the rest of the event with no refund.
Competition
-Drive A Track reserves the right to cancel any competition due to not meeting a predetermined cut off number of applicants or any other effecting factors.
-The money refunded is for the trackday experience only – Any additional purchases eg tuition, garage, etc are not covered within the competition.
-Drive A Track will use a random generator to pick the winner with no bias.